You can refine spam filtering for your email accounts by doing the following: Setting Spam Drop Score: From the myCP -> Email Admin menu on the left, select Spam Admin. A list of spam rules will be displayed. Click on the required hits link corresponding to the domain you wish to change. In the […]
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How does the Anti-SPAM (AS) Service work?
Our Anti-Spam service uses a number of clever heuristic tests on mail headers and body text to determine whether messages are spam. Additionally, our service heavily relies on Bayesian statistical analysis to help sniff out spam messages. If it determines that an e-mail “looks” like spam, it assigns it a positive spam score. The higher the […]
How do I setup Mail Filtering?
Set Up a Mail Filter Rule From the myCP -> Email Admin menu on the left, select [User Admin] -> [List Users] or [Search Users] to display the user you wish to set up a filter for. Once you have found the right user, click on the [Mail Filter] link associated with that user and […]
Why can’t I see my domain in myCP?
Typically when you are unable to see your domain in myCP, it means your domain has expired. Once you renew your domain, your domain should then reappear in the myCP ->Domains (in the left side bar menu) -> Domain List -> [your domain] Instructions for domain renewal are available here.
How do I lock or unlock my domain?
To lock or unlock your domain visit myCP ->Domains (in the left side bar menu) -> Domain List -> [your domain], then click the Lock/Unlock link.
How can I change my domain’s contact information?
To change your domain’s contact information, visit myCP -> Domains (in the left side bar menu) -> Domain List -> [your domain], make the changes and click the “Update Contact Information” button.
What is ID Protect?
If you choose not to protect your domain with ID Protect, the name, address, and phone number you specified when registering your domain will be publicly available. ID protect hides your registration information which protects your identity from spammers, stalkers and fraudsters. ID Protect also helps protect you from being solicited by those using the […]
How do I register a domain?
To register a domain if you are already a Superb.net customer: Visit myCP ->Domains (in the left side bar menu) -> Register Domain — Enter in the desired domain name and follow the prompts. If you are not an existing customer: You can register a domain from https://registrar.superb.net/ Enter in the desired domain name and […]
How do I transfer my domain to a different registrar?
To transfer a domain, unlock your domain by visiting myCP -> Domains (in the left side bar menu) –>Domain List -> [your domain] -> Unlock. Once you’ve unlocked your domain, you will need to request your EPP code . To request your EPP code please use your myCP–>Domains (in the left side bar menu) –>Domain […]
How can I transfer my domain to Superb Registrar?
To transfer a domain visit myCPand look to the DOMAINS menu item on the left panel. Click on Register Domain. On the page that comes up, select “DOMAIN TRANSFER” Enter the desired domain name and the EPP (Authorization) code that your registrar provided. To transfer a domain, you have to make sure that it […]
