What is server load balancing? Server load balancing is a technique (using load balancing hardware or programs) which seeks to distribute the work load in order to optimize IP-based queries from the Internet or Intranet throughout a server farm using various methods. The technique most commonly used is server clusters, especially high availability clusters. After […]
Category: General Information
How does “Proactive Monitoring” differ from the monitoring I get for free on the “Server Monitor” page?
A typical approach to monitoring involves an external monitoring server attempting to connect to your server, either through simple pings, or checking to see whether services like the web server are working. Whilst there is definite value in that, just monitoring a port doesn’t resolve the problem, it will only ever let you know there […]
What is the advantage of Patches and Updates?
Let’s be honest, if there is one task IT staff generally hate, it’s having to roll out patches. It seems barely a month goes past without a slew of updates needing done, and that means yet another late night deploying patches at a time when your servers are least used. In this day and […]
How do I restore files from my Managed Backup?
In order to restore your data from a backup, please refer to R1Soft’s detailed walkthrough available via the following link Managed Backup Restoration .
How do I access the Managed Backup?
In order to access Managed Backup, from your myCP, click the Managed Backup link. Your credentials were provided to you upon completion of your order, with a note to reset the password for security. If you require assistance in recovering these credentials, please contact Superb technical support.
How does the Managed Firewall work?
Like all Managed Services, you really don’t have to do much! The way the Managed Firewall works is pretty simple, and straightforward. Our Professional Services Team will receive your Managed Firewall order and respond by creating a new setup ticket. We will then contact you and ask some questions about your server setup and infrastructure. […]
What is OS Hardening?
Hackers are everywhere, and they’re trying to get onto anything they can and into every system they can, either for profit, challenge or just a plain ego. Anything that is connected to the internet is a valid target for them be it a phone, a computer, a server or even slightly more exotic devices like […]
How do I allow access to certain IPs/ports when using the Managed Firewall?
Since all Managed Services are supported by our Professional Services Team, we will take care of everything for you! If you have a new firewall policy procedure that you would like to install or remove, just shoot us an email, give us a call, or submit a support ticket in your myCP. psd-staff@superb.net 1-888-354-6128
