Confirmed Spam Detection

What is Detected? E-mail leaving our network is categorized passively.  Automated systems categorize the e-mail, as it is seen leaving our network, into 4 different categories.  If the e-mail matches certain characteristics it may be classified as  Bulk, Suspected, or Confirmed Spam.  All other mail remains uncategorized.  No human ever reads these emails during this automated […]

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What is greylisting?

Greylisting is a mechanism that relies on the methods spammers must use to avoid permanent (and widely available) spam blacklists in order to prevent the spam from being received in the first place.  Due to the fact that they must mail large numbers of addresses at once before their server is blacklisted, spammers use misconfigured […]

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I’m receiving spam. What should I do?

We have a few different ways  you can fight spam: 1. You can adjust the Required Hits values from the myCP -> Email Admin -> your-domain.com -> Spam Setting -> Required Hits page.  Lowering the Spam Tag and Spam Drop values will cause Spam Assassin to filter your email more aggressively.  Keep in mind this […]

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