Go to the Mail section of your Plesk Control Panel and click Add New Mail Account. Your domain name is shown to the right of the @ sign, so you only need to specify the desired name for the mailbox. This can be, for example, your first name and last name separated by a dot, […]
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How do I access the mail admin area in Parallels Plesk?
Login to Parallels Plesk Click on Domains Click on the domain name for which you want to administrate mail Click the Mail icon
What is the Parallels Plesk Control Panel?
Parallels Plesk Designed in Novosibirsk, Russia, the Parallels Plesk software, formerly known simply as Plesk prior to the 2008 merger of Parallels and SWsoft (the company which acquired Plesk in 2003), is a comprehensive commercial web hosting automation solution. Parallels Plesk allows a server administrator to set up e-mail accounts, new websites and DNS […]
How do I use Form Creator?
Form Creator is a tool for those who wish to collect Feedback from their clients. You can create a form using this tool without any scripting knowledge. The Form Creator tool is available for all of our Shared Hosting plans in MyCP. Overview of the steps needed to create a form. Click on New Page […]
My domain expired and now it’s registered by someone else. How do I get my domain name back?
If your domain expired and was deleted from your myCP, technically it is no longer your domain. It was dropped and became available for anyone to register as a new name. Unfortunately you cannot file a domain dispute, which is used only when domains have been fraudulently transferred to another registrar. As you did not […]
My domain has expired in the last 30 days what do I do?
Expired domains are retained during the grace period for the previous registrant to renew. During that time, only the previous registrant has access to renew that name. To renew your domain, visit myCP -> Domains (in the left side bar menu) -> Domain List -> [your domain] Select the domain(s) you wish to renew and then […]
Is there a grace period to delete new registrations and receive a refund?
Is there a grace period to delete new registrations and receive a refund? No – there is not a grace period for refunds on new registrations. Effective April 1, 2009, ICANN will be implementing the new Add/Delete Grace Period policy. Likewise, we do not offer refunds on domains after registration is complete. All sales are […]
How do I add/change DNS records (MX, CNAME, A Record, etc)?
If Superb is the DNS provider associated with the domain needing the DNS record change(s) and you are the registered owner of the domain, you can find these tools in myCP under the Manage Domains link on the right in the “Domains” section. From there the relevant options and information may be found either by […]
Can you change my DNS servers for me?
Staff at Superb can make changes for your DNS servers as long as Superb Registrar is the registrar for your domain. Some Superb customers may need to open a support ticket via myCP for DNS changes or the addition of certain types of DNS records based on their account type. Additionally, those who are not […]
I bought my domain from Superb, how do I make DNS changes?
For those customers who registered with Superb Registrar, you will find these tools in myCP under the Manage Domains link on the right in the “Domains” section. From there click the link for the specific domain name whose information you wish to view, and the relevant information will be found on the next screen. For some […]
