If your web statistics stopped rendering new stats recently there could be a problem with how the server is recording access logs or history files. Before opening a support ticket you can try uninstalling then reinstalling your web statistics from the web interface. You can do so without losing your access logs or history files. […]
All posts by Administrator
How do I fix a corrupted history file so I can update stats?
The following error message, or similar, indicates that your history file is corrupt on a specific line. Start analyze log file: ex090202.log Error: History file “D:/home/<username>/stats/history/??????.txt” is corrupted (in section UNKNOWNREFERER). Last line read is number ???. Correct this line, restore a recent backup of this file, or remove it (data for this month will […]
What can be done about the error “Operation error: Sorry, no log data available at this date range?”
The error message “Operation error: Sorry, no log data available at this date range.” means your domain is missing access log files for your domain for the date range you have chosen. Your domain may not have been visited during that window of time and there will not be access logs available. Otherwise, If you […]
What does the error “No -username- on this server or the account has been disabled” mean?
The error “No <username> on this server or the account has been disabled, contact tech support, there is a problem with your account information” means that the web service hosting your web stats has failed. This is a server side problem requireing manual intervention from our technicians. If you receive this error please open a […]
Ubuntu Package Managemenet
Ubuntu, like Debian, installs it’s software in the form of .deb files. These .deb files contain software, configuration files, documentation, and dependency information. First, we’ll get some of the common terminology taken care of, then we’ll discuss package management using apt-get, and finally, package management using deb files. Packages Packages in this case refers to […]
Fedora Package Management
DNF is a software package manager that installs, updates, and removes packages on RPM-based Linux distributions. It automatically computes dependencies and determines the actions required to install packages. DNF also makes it easier to maintain groups of machines, eliminating the need to manually update each one using rpm. Introduced in Fedora 18, it has been the default package manager since […]
CentOS Package Management
CentOS, like Fedora and Redhat, uses the RPM format to manage package (software) installation. Modern versions of Redhat-based operating systems benefit from the Yum package management tool. Yum, the “Yellowdog Updater, Modified”, checks and installs package dependencies automatically if available. First, we’ll get some of the common terminology taken care of, then we’ll discuss package […]
RHEL Package Management
Red Hat Enterprise Linux, like Fedora and CentOS, uses the RPM format to manage package (software) installation. Modern versions of Redhat-based operating systems benefit from the Yum package management tool. Yum, the “Yellowdog Updater, Modified”, checks and installs package dependencies automatically if available. If you are using RHEL version 4, you will only be able […]
How do I verify that a private key matches its certificate?
A private key contains a series of numbers. Two of these numbers form the “public key”, the others are part of the “private key”. The “public key” bits are included when you generate a CSR, and subsequently form part of the associated Certificate. To check that the public key in your Certificate matches the public […]
What is a Certificate Signing Request (CSR)?
The Certificate Signing Request (CSR) is a small, encrypted text file. The CSR contains all the necessary information needed by a Certificate Authority (CA) to generate and issue a new SSL certificate. Simply put, the CSR is the first and most important step in applying for an SSL certificate. You can’t get one without it. […]
