When you navigate to your website expecting to see content and instead you’re greeted with an error code, it’s essential to understand the various HTTP error code groups, and use that information to troubleshoot the underlying cause. This article is about one of the most common codes, “403 Forbidden”. The “403 Forbidden” error code […]
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Why do I get a “Forbidden or 403 error when tryiing to access my site?”
When you navigate to your website expecting to see content and instead you’re greeted with an error code, it’s essential to understand the various HTTP error code groups, and use that information to troubleshoot the underlying cause. This article is about one of the most common codes, “403 Forbidden”. The “403 Forbidden” error code […]
Why do I get a “Directory Listing Denied” error when trying to view my site?
A Directory Listing Denied error is generated when there is no Index file in the requested directory. The index file automatically displays when a browser requests the directory on a website. They are most commonly named index.php, index.html, Default.asp, Default.aspx, and index.htm. If you see this error displayed on your recently updated or recently […]
Why do I get a “Directory Listing Denied” error when trying to view my site?
A Directory Listing Denied error is generated when there is no Index file in the requested directory. The index file automatically displays when a browser requests the directory on a website. They are most commonly named index.php, index.html, Default.asp, Default.aspx, and index.htm. If you see this error displayed on your recently updated or recently […]
Why is the “Coming Soon – Another Domain Hosted by SuperbHosting.net” page loading instead of my index page?
When signing up for a new web hosting account, there are certain directories and files created under your account space on the webserver to make setting up your web hosting easier. One of these is a file called “index.htm”, “index.html”, or “index.php” depending on the hosting plan you’ve signed up for; an example can […]
Why am I seeing another site when trying to view mine?
If you enter your domain name in an internet browser and the site displays content that is not yours, your domain may be recently expired. This is the most common cause for sudden changes in the website display. To easily determine if your domain has expired, you may use a free, web-based tool to […]
Why am I seeing another site when trying to view mine?
If you enter your domain name in an internet browser and the site displays content that is not yours, your domain may be recently expired. This is the most common cause for sudden changes in the website display. To easily determine if your domain has expired, you may use a free, web-based tool to […]
Dedicated Server Getting Started Guide
You’ve decided that you need a Dedicated Server hosting solution. You’ve chosen the hardware configuration and add-ons you need, completed the ordering process, and everything on your end has been taken care of. Now what? This article provides a checklist of articles that you can follow to get up and running more smoothly. The linked […]
How often do the web stats update with new information?
Superb’s web statistics will update automatically every 24 hours at approximately 1AM EST. You can manually update your web stats by pressing the “Live Update” button in your web statistics interface. If your stats do not change after using the “Live Update” feature, please open a support ticket from your MyCP and include dates, times, […]
How do I exclude my IP address from stats?
Superbhosting has implemented a “Skip Hosts” feature in your Web Statistics interface under the “Preferences” link. You can list as many IP addresses as you wish to the “Skip Hosts” field separated by a space. If you aren’t sure what your personal IP address is, visit the site http://whatismyip.com to find out. You may want […]
