We currently offer several cloud services, including Thunder Cloud, Dedicated Cloud, Wholesale Cloud, Flex Cloud, and OnApp CloudPOD. Check back here for updates or sign up for Superb Updates to receive notifications for the launch of these future services.
Category: FAQ
In which locations does Superb Internet offer Cloud servers?
Superb Internet currently offers Cloud servers in the Springfield, Virginia (DCA3), and Seattle, Washington (SEA2) datacenters.
What OS options do I have for my Cloud server?
Currently, we support the following operating systems on our Cloud servers: CentOS 6 CentOS 7 Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 7 Debian 8 Ubuntu 12.04 Ubuntu 14.04 Ubuntu 16.04 FreeBSD 10.1 Windows Server 2008 R2 Standard Windows Server 2008 R2 Data Center Windows Server 2012 R2 Standard Windows Server 2012 R2 […]
What is the SLA for Superb’s Cloud services?
Superb offers a 100% Uptime SLA. If at any time your services are affected you’ll be credited 1 day of service for each hour of outage.
How long does it take to create or upgrade my Cloud instance?
Depending on the size of the selected plan, it can take anywhere from 1-5 minutes to create or upgrade your cloud instance.
How do I upgrade my plan so that I can use more resources?
Upgrades can be performed via your myCP®->”Cloud Plan Upgrade” at mycp.superb.net.
